Last updated: August 17, 2026
This Purchase Options Cancellation Policy applies to products purchased through a recurring subscription or another purchase option offered on Unspoknly.com.
By selecting a subscription purchase option, you authorize UNSPOKNLY™ to charge the payment method provided at checkout automatically at the price and recurring frequency displayed before you complete your purchase.
Subscription Billing
Subscription orders are billed automatically at the recurring interval displayed on the product page and during checkout.
The subscription price, billing frequency, products included, and any applicable shipping charges will be shown before you confirm your purchase.
Your subscription will continue until you cancel it.
By purchasing a subscription, you acknowledge that:
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Your payment method will be charged automatically for each recurring order
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Recurring charges may continue without requiring you to place a new order each time
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You are responsible for maintaining an accurate payment method, shipping address, email address, and product size
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Your subscription remains active until it is cancelled
Cancelling a Subscription
You may cancel your subscription at any time.
You can request cancellation through your customer account, where this option is available, or by contacting:
Email: Contact@unspoknly.com
Phone: +1 929-264-5474
Please include:
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Your full name
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The email address used for the subscription
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Your subscription or order number
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A clear request to cancel the subscription
Cancelling your subscription stops future subscription billing and future subscription orders.
There is no cancellation fee and no minimum subscription commitment unless a different commitment is clearly disclosed before purchase.
Cancellation Before the Next Charge
To prevent the next recurring payment, you must cancel your subscription before the next payment has been processed.
We recommend submitting cancellation requests as early as possible before the next scheduled billing date.
A cancellation request received after a recurring payment has already been processed will stop future renewals but will not automatically cancel or refund the order that has already been created.
Cancelling an Order That Has Already Been Charged
A subscription cancellation and an order cancellation are separate actions.
If a recurring payment has already been processed and a new order has been created, you may request cancellation of that order before it has been fulfilled.
To request cancellation of a charged but unfulfilled order, contact us immediately at Contact@unspoknly.com.
Once an order has been marked as fulfilled, it can no longer be cancelled. After delivery, the order may be eligible for return under our Refund Policy.
Submitting a cancellation request does not guarantee that an order can be stopped if it has already been fulfilled.
Refunds for Cancelled Orders
When an order is successfully cancelled before fulfillment, the applicable refund will be issued to the original payment method within five business days.
Cancelling a subscription does not automatically provide a refund for:
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Subscription orders that have already been fulfilled
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Subscription periods already completed
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Products that have already been delivered
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Charges processed before the cancellation took effect
Delivered products are subject to our Refund Policy, including our 14-day return window.
Skipping a Subscription Order
Where the subscription-management option is available, you may skip an upcoming subscription order without permanently cancelling your subscription.
Skipping an order applies only to the selected billing cycle. Your subscription will remain active and recurring billing will resume at the following scheduled interval unless you skip another order or cancel the subscription.
A skip request must be completed before the payment for that subscription order has been processed.
Once payment has been processed, skipping that order may no longer be possible.
Changing Your Size or Subscription Details
Where supported, you may update your subscription size, shipping address, or payment method through your customer account.
You may also request assistance by contacting Contact@unspoknly.com.
Changes must be completed before the next recurring order is processed. Changes submitted after processing may apply only to future subscription orders.
Product sizes and other options remain subject to availability.
Payment Failures
If a recurring payment cannot be completed, we or our payment provider may attempt to process the payment again.
We may contact you and ask you to update your payment method.
If payment continues to fail, the affected subscription order may not be processed, and the subscription may be paused or cancelled.
We will not dispatch a subscription order for which payment has not been successfully completed.
Price Changes
The price displayed when you begin your subscription applies unless:
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You change your subscription
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An introductory or promotional period ends
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Taxes or legally required charges change
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We notify you of a future subscription-price change
Where required by applicable law, we will provide advance notice before applying a material price change to future subscription charges.
You may cancel your subscription before the changed price takes effect.
Product Availability and Substitutions
Subscription products are subject to availability.
If an item cannot be supplied, we may contact you, delay the applicable order, offer an appropriate alternative, or cancel and refund the affected order.
We will not intentionally substitute a materially different product without informing you.
Shipping
Subscription orders are shipped according to the shipping option and delivery information displayed during checkout and described in our Shipping Policy.
Customers are responsible for keeping their shipping address current before each recurring order is processed.
UNSPOKNLY™ is not responsible for delays, failed deliveries, or additional costs caused by an incorrect or outdated address provided by the customer.
Returns
Cancelling a subscription does not automatically create a return for a product that has already been delivered.
Eligible subscription products may be returned within 14 calendar days of delivery, subject to the conditions in our Refund Policy.
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
Contact Us
For help cancelling, skipping, or updating a subscription, contact:
UNSPOKNLY™ Customer Support
Email: Contact@unspoknly.com
Phone: +1 929-264-5474
Website: Unspoknly.com
Customer service and postal correspondence address:
UNSPOKNLY™
30 N Gould St
Sheridan, WY 82801
United States
Business Operator
The online store operates under the UNSPOKNLY™ trading name.
Trading name: UNSPOKNLY™
Website: Unspoknly.com
Email: Contact@unspoknly.com
Phone: +1 929-264-5474
Address: 30 N Gould St, Sheridan, WY 82801, United States